Thank you for your interest in the products and services of Connexionz Ltd (“Connexionz”).
This limited warranty applies to the Equipment, comprising hardware, purchased from Connexionz.
A limited warranty for software supplied by Connexionz is contained in its Standard End User License (EULA) Agreement, which may also be found on our website (www.connexionz.com).
What does this limited warranty cover?
This limited warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Connexionz will remedy, repair or replace, at no charge, Equipment or parts of any Equipment that proves defective because of improper material or workmanship, under normal use and maintenance.
If there are terms and conditions in a sales order from you, or a written agreement between you and Connexionz for the purchase and delivery of Equipment, that contradicts the terms of this Warranty, then the terms and conditions of the sales order or written agreement will prevail.
What will we do to correct problems?
Connexionz will repair the Equipment at no charge, using new or refurbished parts, as required.
How long does the coverage last?
The Warranty Period for Equipment purchased from Connexionz is 12 months from the date of purchase, or from the date of project completion, as the case may be.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by conditions, malfunctions, or damage not resulting from defects in material or workmanship.
What do I have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
You must also provide all information reasonably requested to enable us to remedy the problem, in a timely way.